Privacy policy

Last updated: 11 September 2017

How we use your information

This policy tells you what to expect when Club Vita LLP collects personal information about you while you are visiting this website. It does not concern the provision of scheme membership data through the ‘Members Area’ of this website.

Visitors to our website

We use Google Analytics to collect information about visitors to our website. In general this information won’t be used to identify you unless you submit your contact details via the website.

We’ll use information we collect to:

  • Help ensure that content from our site is presented in the most effective manner for you and for your computer,
  • Allow you to participate in interactive features of our website, and
  • Monitor how our website is used, in order to improve it.

We use cookies on our website – please read our cookies policy to find out more.

People who request information from us, use our services, or express an interest in our services

We’ll collect the information you submit via our website or when you contact us, for example your name, contact details, details about your enquiry.

We may collect information from social media that is available publicly or if you connect with anyone who works for us.

Finally, we may also collect information about your work or personal circumstances or your interests that you disclose to anyone who works for us.

We’ll use information we collect to:

  • Provide you with the information you’ve requested and the services you use, or have expressed an interest in,
  • Maintain and develop our business relationship with you, and
  • Send you direct marketing communications which we feel may interest you as well as information about events, thought leadership and topical updates we think may be relevant and of interest to you.

Direct marketing

We comply with the rules about direct marketing through email and text messages. In brief, this means we’ll not generally send email or text messages unless:

  • You’ve agreed to receive them, or
  • You already receive (or have expressed an interest in) our services, provided we tell you we’re going to do this and give you the chance to opt out, or
  • It’s to your corporate email address or phone number, unless you ask us not to.
  • We may also contact you by post or phone, unless you ask us not to.

We won’t pass your details to third parties for marketing purposes.

You can unsubscribe from our communications at any time.

To do so, simply click the “unsubscribe” link in the communication that you’ve received from us or get in touch with us via our website or the contact details below

Sharing your information

We may share your information:

  • With any member of our group, for the purposes of providing information or services and developing our business relationship with you,
  • With our third party service providers, who may be based outside the European Economic Area (EEA), for the purpose of enabling us to provide services or operate our business,
  • With other parties, for the purposes of fraud protection and credit risk reduction,
  • Where it’s in our legitimate interests, for example to protect or enforce our rights,
  • To comply with laws and regulations, and
  • Otherwise as permitted by law.

Access to personal information and correction

You can ask us for details about the information we hold about you, under the Data Protection Act 1998. We’ll tell you what information we have, how it’s used and other details that we’re required to provide you with. Your request must be sent to us in writing. The easiest way to request this is by contacting us using the details shown below. We may make a small charge for this.

If you think information we hold about you is incorrect, please contact us. You can ask us to remove or correct inaccurate information.

Changes to our privacy policy

We may update this privacy policy occasionally. Any changes to our privacy policy will appear on this page. You should check this page regularly to ensure you are aware of our current privacy policy.

Contact

You can email: enquiries@clubvita.co.uk

You can also write to us at: Club Vita LLP, One London Wall, London, EC2Y 5EA.

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